Your number carries over and past messages appear automatically. Switching to Voice simply involves using the Android, iOS, or web apps, which are frequently updated for personal and enterprise accounts. You will be able to export classic Hangouts data until July 2021, while credit refunds are being offered. Switch to Google Voice from classic Hangouts for your calls and messages. Google shut down Google Voice and Google Fi integration with classic Hangouts in early 2021. The company has now updated its support document with the following banner: For the past few months, Google has encouraged users to start using the dedicated Voice apps ahead of an “early next year” deprecation timeline. Hangouts and Google Voice were originally integrated so that incoming voice calls would ring the Hangouts mobile app or Gmail on the web. As part of the migration, Google has shut down classic Hangouts integration with both Google Voice and Fi. Back in October, Google detailed how it would move users of its previous messaging app to alternate services in 2021.